About THE POLAR EXPRESS™ Train Ride 2017
Back by popular demand! THE POLAR EXPRESS™ Train Ride is returning to St. Louis Union Station for the holidays. Put on your pajamas and bring your family to this very special chance to to ride a real train to the “North Pole.” Experience the magic of The Polar Express, based on the classic and beloved children’s book by Chris Van Allsburg. Christmas comes to life on a journey to see Santa Claus who is waiting with a keepsake present for every good boy and girl. Extend your train ride experience by spending the night in luxurious accommodations at the St. Louis Union Station Hotel and enjoying a Magical Dinner in the beautiful Grand Hall.
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Peanut and tree nut food allergy:
There will be a nut free alternative snack available on the THE POLAR EXPRESS™ Train Ride at St. Louis Union Station for all adults and children with a peanut or tree nut allergy
Peanut dust allergy:
THE POLAR EXPRESS™ Train Ride at St. Louis Union Station takes the issue of peanut and tree nut allergies very seriously. Because it is nearly impossible for persons who have an allergy to peanut dust to avoid triggering a reaction if peanut dust is in the air, THE POLAR EXPRESS™ Train Ride at St. Louis Union Station is unable to guarantee a peanut-free or allergen-free ride. We have procedures in place to assist our Customers with severe allergies to peanut dust and will make every attempt not to serve cookies with nuts on the train car when our Customers alert us to their allergy to peanut dust.
We ask that Customers with allergies to peanut dust advise our Reservations Sales Agents of the allergy at the time the reservation is made.
If a Customer requests at the time a reservation is made to be in a train car that is free of nuts, the Customer Service Agent will complete a Peanut Dust Allergy form. This form notifies our Employees that a Customer has allergies to peanut dust and we will make every effort to serve an alternate nut free option snack for that specific train car.
Although following the above procedures at the time a Customer’s reservation is made will help ensure cookies with nuts are not served on that specific train car for that time period, THE POLAR EXPRESS™ Train Ride at St. Louis Union Station cannot prevent other Customers from bringing peanuts or nuts or products containing peanuts or nuts onboard our trains. In addition, THE POLAR EXPRESS™ Train Ride at St. Louis Union Station cannot give assurances that remnants of peanuts or nuts or peanut or nut dust or oil will not remain on the train floor, seats, or tray tables from a train car’s earlier train rides. THE POLAR EXPRESS™ Train Ride at St. Louis Union Station, therefore, disclaims any liability that may result from a Customer’s adverse reaction to any peanuts, tree nuts, dust or oil from peanuts or tree nuts, or other allergens that a Customer may come in contact while aboard the THE POLAR EXPRESS™ Train Ride at St. Louis Union Station.